FAQ

FAQs

Got a question? We’re here to help.

  • Who can access GameSpec?

    GameSpec is a space that has been exclusively created for NDIS participants. We have made it this way so that people can come to our space and not be worried about the general public coming in.


    We understand that there are people who may have need for a neurodivergent-friendly space and support that do not have access to the NDIS. 


    At GameSpec, we’re passionate about creating a supportive and inclusive community, and we truly wish we could extend our services to everyone who could benefit from them.


    Currently, our service is tailored to meet the needs of individuals who access funding through the NDIS, which helps us ensure the highest quality support for those who rely on it. We understand that not everyone person with Autism or other neurodivergence are eligible for the NDIS, and we wish we could do more to include everyone.


    While we’re unable to provide direct services outside of our current framework, we’re always open to suggestions or partnerships that might allow us to reach more people in the future. Your feedback helps us grow, so please feel free to share any ideas via our feedback form.

  • What about my support needs?

    GameSpec programs are aimed at people who require low levels of support or intervention to fully be involved in activities. 


    In general, participants do need to be able to self-regulate their emotions and be able to modulate their behaviour in a group setting without constant supervision or support. Participants should be able to communicate their needs effectively. 


    While we strive to accommodate individuals with diverse needs, our programs may not be suitable for those who require more intensive or one-on-one support. 


    If you have any questions about whether our programs fit you or your loved one, please get in touch.

  • Are there age restrictions for GameSpec?

    We can cater to people over the age of 12.


    We try to create sessions with people in the same age range, to maximise the social enjoyment of everyone.

  • What can I expect to find at GameSpec?

    GameSpec has so much to offer! 


    PC gaming set-ups with height adjustable tables, a racing simulator, a comfy chill zone where you can watch movies or play Nintendo Switch, space for board gaming and Lego, and a 3D printing station. We have PlayStation and XBox controllers available for people who don't use keyboards to game.


    We provide extras to ensure your time at GameSpec is fun and relaxing, including snacks for purchase, cold drinks and tea and coffee.


    GameSpec also features a unique Sensory Calming Zone. This is a totally separate quiet area for people who just need a break from the larger environment. 


    Various Activities: Arts and crafts, Lego building, DnD & tabletop boardgaming, crochet & knitting, slime making, etc. 

  • Are there rules or guidelines for behaviour at GameSpec

    Whilst having fun is our main goal here at GameSpec, we do have rules of engagement so that everyone in the space: 


    1. Respect Others: Treat fellow participants, staff, and visitors with respect and courtesy at all times. Avoid disruptive or offensive behavior.


    2. No Harassment: Harassment, discrimination, or bullying of any kind will not be tolerated. This includes verbal, physical, or online harassment.


    3. Follow Staff Instructions: Follow the instructions and guidelines provided by the staff members. Instructions and guidelines exist to ensure a safe and enjoyable environment for everyone.


    4. Keep Noise Levels Reasonable: Maintain a reasonable noise level to avoid disturbing other people. Use headphones for audio where necessary.


    5. Respect Equipment: Treat all equipment, accessories and furniture with care. Report any issues or damage to the staff immediately.


    6. No Cheating or Hacking: Play games fairly and avoid cheating, hacking, or exploiting glitches. Respect the rules of fair play.


    7. Cleanliness: Keep the gaming area clean and tidy. Dispose of rubbish in designated bins and report any spills or messes to the staff as soon as they happen.


    8. No Illegal Activities: Do not engage in any illegal activities or behaviours on the premises. 


    9. Age Restrictions: Adhere to any age restrictions or guidelines for specific games or activities.


    10. Personal Belongings: Take care of your personal belongings and do not leave valuables unattended. GameSpec will not be responsible for lost or stolen items.


    11. No Gambling: Gambling or wagering of any kind is prohibited on the premises.


    12. Feedback and Suggestions: Provide constructive feedback and suggestions to the staff for improving the gaming experience. Share your ideas in a respectful manner.


    13. Social Distancing and Safety: Follow any social distancing guidelines and safety measures, especially during times of public health concern. Please do not come to Gamespec if you are experiencing sickness or symptoms associated with sickness.


    14. Online Purchases: At no point in time should any online purchases be made through GameSpec, including downloadable content or any game store purchases. Any purchases made will result in the participant being invoiced to reimburse GameSpec for the expense.


    16. Enjoyment and Fun: Above all, enjoy your time at GameSpec and contribute to a positive and welcoming gaming community.


  • How can I join the GameSpec Community?

    Speak to one our lovely staff who are always happy to help. Call us on 0424 806 146.


    You can also fill in our sign up form and we can send you more information via email or text, if phone calls are not your preference.


    If you are wanting to sign up on behalf of a loved one or someone that you support, you can also use our referral form.


    Please note that an NDIS Plan is required to access services from GameSpec.

  • What events or activities are hosted at GameSpec?

    GameSpec hosts seasonal events and activities of all varieties, gaming-related, nerd-related, and just plain fun-related! 


    Some events and activities we have organised up until now include movie nights, game based trivia, Dungeons and Dragons one shot events,  Halloween activities, in-house competitions and excursions to places of interest, such as the Lego Convention. 


    We are always looking for more ways to give our participants opportunities to build friendships and social skills.

  • Is there support available at GameSpec?

    GameSpec will provide a peer support worker for the entire session. 

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